More than 650 people attended the NEMG Practice Optimization Team’s recent S.O.A.R. (streamline, optimize, and refine) session to learn how to customize and refine Epic In Basket settings.
Participants learned how to filter messages, create filters and navigate pools more efficiently and how to grant access and attach to a co-worker via In Basket. The session also covered the benefits of using card view from the multi-provider schedule.
The 20-minute, interactive S.O.A.R. sessions are held quarterly to provide coordinated workflow training across all roles. To view previous sessions, visit the NEMG page on the employee intranet, choose “Practice Optimization” under Departments and Communities, then “Workflow Training Library.”
