Billing and Payments

Payments Accepted

We accept Visa, MasterCard, American Express, Discover, debit cards, cash or check.  Co-pays, known coinsurance and deductibles are due at the time of service. There will be a $25 service charge for returned checks/insufficient funds. Payments can be conveniently made online by following this link to our secure bill pay portal.

Patient Billing Statements

Patient statements are mailed monthly. Please note that your statement may contain charges not covered by insurance, along with charges containing a balance due after insurance benefits have been paid. Charges pending with insurance companies do not appear on the patient statement; however, you may receive additional bills for these services in the future.

Insurance and Billing Questions

Our patient services staff members are available to assist you with questions related to your account. You can contact our central billing office by calling toll-free 1-844-523-5126 between the hours of 8:00 am and 5:00 pm, Monday through Friday, excluding holidays, or via e-mail at NEMG.custserv@mckesson.com. The patient services office fax number is 203-916-1041.