September 2017

System leadership shares insights at All Clinicians Forum

The Northeast Medical Group All Clinicians Forum on September 12 featured a panel discussion of leaders from across Yale New Haven Health System (YNHHS). Moderated by Prathibha Varkey, MBBS, NEMG president and CEO, the group included Christopher O’Connor, executive vice president and chief operating officer, YNHHS; Richard D’Aquila, president, YNHHS and Yale New Haven Hospital; William Jennings, president and chief executive officer, Bridgeport Hospital and executive vice president, YNHHS; Norman Roth, president and chief executive officer, Greenwich Hospital; and Patrick Green, president and chief executive officer, Lawrence + Memorial Healthcare.

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NEMG urologist first to use new bladder cancer treatment at Bridgeport Hospital

Bridgeport Hospital is the first in Fairfield County to use blue light cystoscopy with Cysview to help diagnose and treat bladder cancer that can potentially spread into surrounding muscle tissue.

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Joy In Practice program implemented in first specialty practice

The Joy in Practice program recently concluded a successful six-week pilot in a specialty practice, Northeast Medical Group Urology in Fairfield.

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Congratulations, Alexandra Monsalve, third quarter S.T.A.R. winner

Congratulations to our third quarter S.T.A.R. winner. S.T.A.R., "Special Thanks And Recognition," honors employees who exhibit behaviors that align with Yale New Haven Health's mission, vision and values.

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YNHHS prepares for second year of mandatory flu vaccination

Last year, for the first time, YNHHS’s flu vaccination program was mandatory—and highly successful. Almost 99% of employees received the vaccination, with the remainder receiving approved medical or religious exemptions or choosing voluntary termination (such as retirement).

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Expanded new employee orientation sessions

Beginning October 16, Northeast Medical Group provider and staff orientation will be combined into one session. This new approach was taken to enhance the new hire experience and to ensure all employees receive the same communication and training.

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Three reasons employees should choose YNHHS facilities for basic lab and radiology tests

Competitive rates. For blood-drawing and lab work, employees (and covered family members) only pay a $30 co-pay, with no deductible. YNHHS outpatient radiology services offer rates that are competitive with other commercial centers. Radiology services are subject to deductibles and co-pay.

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New program helps nurses continue career growth

Northeast Medical Group is proud to recognize its dedicated nurses and support their continued career growth. A new system-wide program provides tuition reimbursement and rewards for professional certification.

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New NEMG uniforms are coming soon

New Northeast Medical Group patient service associates’ (PSAs) uniforms – featuring new polo tops with a cardigan or a fleece option – will be available in the coming months. Allotments for 2018 will be added to the Fuery website in October, and shipping for orders placed during that month and November will be free.

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Open Notes goes live October 2

Yale New Haven Health System and Northeast Medical Group are implementing OpenNotes, a national movement aimed at providing patients near real-time, secure access to their physicians’ notes in their electronic health record. The program, which appears as Shared Notes in patients’ MyChart portal, is scheduled to go live for all NEMG primary care physicians and specialists on October 2.

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New medical records request process

Northeast Medical Group medical record requests are now handled centrally through the Health Information Management office. To receive their medical records, patients will complete the new Authorization for Access/Release of Information and submit it to the appropriate address or fax number as indicated on the form. For more information or questions, please contact the Health Information Management office at 203-688-6054.

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Welcome, new clinicians

We extend a warm welcome to our new clinicians.

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Give to the coat drive

Northeast Medical Group's Community Outreach Committee is collecting gently used coats and winter accessories for people of all ages through November 11. Donations will benefit those in need throughout the Bridgeport, Greenwich, New Haven and New London/Westerly regions. Wanted items include coats, jackets, hats, scarves, gloves, mittens and blankets. Thanks to everyone's generosity, last year's campaign collected more than 1,600 items.

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Backpack drive begins in September

The Community Outreach Committee's annual drive to support homeless teens will run September 1-30.

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Introducing the “Accountability” Standards of Behavior

In the final of our series about YNHHS’s Standards of Professional Behavior, the focus in on Accountability. We have focused on a different value each month since May, and by the end of September, nearly everyone in every location of Yale New Haven Health will have heard about, discussed and undergone training on the 20 new standards of behavior – four standards associated with each of the five values.

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Modern Healthcare recognizes YNHHS CEO Marna Borgstrom

Marna P. Borgstrom, CEO, Yale New Haven Health System and Yale New Haven Hospital, has been named among the 100 Most Influential People in Healthcare and the Top 25 Women in Healthcare by Modern Healthcare magazine for 2017.

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