Y Access also at Bridgeport Hospital

With a continued focus on patient experience and provider engagement, the Y Access Transfer Center, already in place at Yale New Haven, Lawrence + Memorial, and Westerly hospitals, is now also at Bridgeport Hospital.

Y Access works with Bed Management to coordinate transfers and direct admissions for referring physicians.

Y Access supports direct admissions via attending physician referral from a patient’s home, clinic or doctor’s office to inpatient units at Bridgeport Hospital, as well as transfers from external locations, such as hospitals and freestanding emergency departments.

One phone call connects a referring provider to experienced paramedic facilitators who triage the call to the appropriate accepting attending physician. A central bed management team coordinates to which inpatient unit the patient will be assigned.

For inter-facility transfer, the Y Access team may coordinate patient transportation based on the level of care required and the resources available. The Yale New Haven Health emergency helicopter, SkyHealth, is also used, when necessary. As appropriate, Y Access dispatches the Pediatric Transport Team by ground or air.

To support Y Access transfers to Bridgeport Hospital, a clinical bed manager will be on-site during peak hours, although bed assignment will occur at a central location.

Central Bed Management went live June 26 and Y Access went live July 23.

Referring physicians can call the Y Access Transfer Center 24/7 at 888-YNHH-BED (888-964-4233).