S.T.A.R. winners selected for second quarter
Congratulations to our second quarter S.T.A.R. winners. S.T.A.R., "Special Thanks And Recognition," honors employees who exhibit behaviors that align with Yale New Haven Health's mission, vision and values.
Shana Demers, MA
North Haven Walk-In Medical Center
6 Devine Street
North Haven, CT 06473
"As a Medical Assistant it's very important to have compassion and understanding. Our job isn't always easy, but it's very rewarding. I always try to make my patients feel acknowledged and comfortable. It's an amazing feeling when a patient expresses their gratitude towards you. A lot goes a long way in the medical field whether it's the warm smile on your face or just by lending them your ear. Just as we can make their day a little brighter, they can do the same for us. I absolutely love working at Northeast Medical Group and couldn't picture myself in any other profession. As the saying goes, 'If you do what you love, you will never work a day in your life."
Ashley Eccleston, MA
"Putting the patient first is the heart of everything we do. It is our most transformative element. I strive to provide outstanding and compassionate care and service, every step along the way. Putting patients first requires more than world-class clinical care – it requires care that addresses every aspect of a patient's encounter with NEMG, including the patient's physical comfort, as well as their educational, and emotional needs. Being compassionate, showing kindness, empathy can go along way with a patient and makes us stand out as an organization."
Stephanie Perkins, PNP
2200 Whitney Avenue
Hamden, CT 06518
"At Whitney Pediatrics we recognize that our mission of helping children grow up healthy and safe doesn't happen in isolation. It takes supportive family, schools and neighborhoods. That's why it has always been the culture of our practice to care for the whole family, to know their strengths and challenges, and to help them connect with community resources. When we are all part of that support team, our children thrive."
To nominate an employee, colleague or physician for a S.T.A.R. award, use this form or e-mail STARNomination@ynhh.org.